Online Support Service

Please select a request type for support or track your processing status.

Hoàn vé

Refund form

Submit a flight refund request or track your case processing status.

Create Request Information Query
Chuyển chuyến

Transferring TravelCredit request form

Request Travel credit for future flight usage.

Create Request Information Query
Bảo lưu

Move flight request form (Agency)

Support requests for rerouting or flight changes according to Vietjet regulations.

Create Request Information Query

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VIETJET AVIATION JOINT STOCK COMPANY

302/3 Kim Ma Street, Ngoc Ha Ward, Hanoi, Vietnam.

24/7 Contact Center: Hotline 19001886

Email: 19001886@vietjetair.com

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